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Stuck on “Checking Social Connections” or “Waiting for Media”

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Clear BeamXR Live App Data

  1. Open Quest Settings
  2. Go to General → Storage → Apps
  3. Scroll to BeamXR Live
  4. Select Clear App Data
This logs you out and resets local settings. You’ll need to log in again.

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Check Microphone Permissions

BeamXR Live needs microphone access to initialize streams.
  1. Update Permissions:
    • Go to Library → BeamXR Live (⋯) → App Permissions
    • Ensure Microphone is set to Allowed
  2. Relaunch BeamXR Live
If you denied microphone access on first launch, uninstall and reinstall the app to be prompted again.

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Error: “Your session couldn’t be started”

If you see this error, it usually means BeamXR’s access to your social account has been revoked (for example, after a password reset or 2FA change).

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Fix — Refresh your social connections

  1. In BeamXR Live, open Settings → Connections
  2. Remove your existing connected platforms
  3. Reconnect each platform and approve all requested permissions
  4. Retry starting your stream or recording
If reconnecting doesn’t work, go to the social platform’s own security/settings page, revoke BeamXR access there, then try removing and reconnecting from the headset.

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Still stuck?

  • Check you’re running the latest version of BeamXR Live (update from the Meta Quest Store)
  • Restart your headset after changing permissions
  • If issues continue, get in touch on Discord and we’d be happy to help.