Login Issues

Logging in with Email & Password

If you created your account using an email and password, you’ll need to verify your email before logging in.

When you sign up, we’ll send you a 4-digit code via email to confirm your account.

Make sure to check your spam or promotions folders.
If the email doesn’t arrive within a few minutes, try resending or double-checking your email address.
Still no luck? Reach out on Discord and we’ll help you out.

You can also log in using Google, Twitch, or Discord.

If you’re using Google, make sure you’re completing two-factor authentication (2FA) if it’s enabled on your account.

You may be asked to approve the login on your phone or confirm via the YouTube app.
For help with Google 2FA, check this Google support guide.

If the login gets stuck or doesn’t load properly, try clearing your Quest browser data:

Open the Browser app on your Quest.
Click the three dots in the top-right corner.
Select “Clear Browsing Data”.
Make sure to tick:
- Browsing History
- Cookies and Site Data
- Cached Images and Files
Hit Clear Data, then restart BeamXR Live and try logging in again.

To log out of BeamXR Live:

You’ll be returned to the login screen. You can switch accounts or sign in again anytime.

Still having issues? Come say hi in our Discord support channel — we’ll get you sorted.